Circular Showcase: Blackbelt360

Every modern refurbishment operation relies on software that can process devices accurately, securely and at scale. For more than two decades, Blackbelt360 has been building that infrastructure.

Founded in 2004, Blackbelt360 set out with a clear mission: to provide the refurbished electronics industry with the software infrastructure needed to scale safely, compliantly and sustainably. More than two decades later, the company has evolved into a full-spectrum device lifecycle platform, supporting customers in more than 20 countries.

Purpose-built for the circular tech industry

Blackbelt360 is an industry-leading software platform purpose-built for organisations operating across the secondary electronics market, including electronic device refurbishers, resellers, retailers and ITAD providers. It streamlines every stage of the secondary device lifecycle, from intake and diagnostics through to secure data erasure, grading, pricing, reporting and certification.

Core capabilities include:

• Automated diagnostics and grading

• Certified data erasure across multiple devices simultaneously

• Consistent, globally recognised grading standards

• Dynamic pricing and asset-value optimisation

• Real-time compliance reporting and audit certificates

• Cloud-based configuration compatible with Windows, Mac and Chromebook

Devices supported span mobile phones and tablets, laptops and desktops (Windows, Mac and Chromebook), plus Apple Watch and AirPods.

By the numbers (2025):

• 8.7 million+ mobile devices securely erased

• 4.7 million+ diagnostic tests completed

• 500,000+ computer transactions processed

• 31.9 million+ devices securely erased over the past four years

A proven track record

Blackbelt360 supports organisations across the secondary electronics ecosystem, from specialist refurbishers and ITAD providers to some of the world’s leading retailers. The following examples demonstrate how customers are using the platform to improve efficiency, maintain compliance and scale their operations:

Relove Technology
Blackbelt360 enabled Relove to automate diagnostics and grading while wiping multiple devices simultaneously, delivering a 40% increase in processing capacity. Full GDPR, NIST, ADISA and R2v3 compliance was maintained at every step, diverting thousands of devices from landfill and supporting a greener supply chain.

Alchemy
Alchemy needed a software partner able to ensure high-quality device processing across its global operations, backed by cutting-edge technology, dependable global support and solutions that scale. Blackbelt360 built relationships with each of Alchemy's worldwide operations, tailoring processes to their needs across a network of 1,400 partners spanning 60 countries and four continents.

Currys
In 2023, Currys, a leading UK electronics retailer, partnered with Blackbelt360 to fix an inconsistent in-store returns and repair process and to reduce the number of non-faulty returns being accepted. Blackbelt360 customised its portal and app and standardised the diagnostic test journey across every UK store. Since go-live in July 2023, Currys has seen a 10% reduction in returns and a 20% drop in repairs, with more than 30,000 repair bookings processed across 310 stores and over 3,000 store colleagues.

Key milestones include:

• Early partnerships with leading UK mobile refurbishers, establishing Blackbelt360's reputation for compliance-first diagnostics.

• Endorsement by the world's leading marketplaces including Amazon Renewed, Back Market, B-Stock, Refurbed and TikTok, giving partners and consumers confidence that used-device purchases meet global quality standards.

• Market-leading, award-winning software - our Diagnostics app won “Best Innovative Product” at the Mobile News Awards 2024, and Blackbelt360 was a 2026 Mobile News Awards finalist in both Device Lifecycle Management and Secondary Market Facilitator.

Doubling down

Blackbelt360 is accelerating its global growth strategy, with a particular focus on the Americas under CEO Paul Katzoff, while deepening its footprint across EMEA and APAC.

Its product roadmap centres around three strategic priorities:

• Automation and AI - dynamic pricing, robotics-compatible workflows and enhanced quality assurance to meet the demands of high-volume device processing at enterprise scale.

• Global compliance leadership - staying ahead of evolving data protection regulation across all markets, with audit-ready documentation as a standard output.

• Repair and refurbishment - in-depth diagnostic tools that automate repair workflows, with part numbers and repair processes built into the software.

Ultimately, Blackbelt360 aims to become the global standard for secondary device lifecycle management, providing the infrastructure that makes the circular tech economy more trusted, traceable and scalable for every business that touches a refurbished device.

Get in touch

Blackbelt360 wants to hear from device refurbishers, ITADs, retailers, marketplaces, OEMs, brands, investors and strategic partners. If that sounds like you, reach out to the team today:

Website: www.blackbelt360.com
Book a demo: www.blackbelt360.com/request-a-demo
Contact: Sharon McMahon, Brand & Marketing Lead

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